Generate Canvas

Privacy Policy

Last updated: January 5, 2026

Generate Canvas, operated by The Sticker Supply ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

1. Information We Collect

Information You Provide

  • Account Information: Name, email address, password
  • Order Information: Shipping address, phone number
  • Payment Information: Processed securely through Stripe (we do not store payment details)
  • Photos & Content: Images you upload and prompts you provide for AI generation

Automatically Collected Information

  • Usage Data: Pages visited, time spent, actions taken
  • Device Information: Browser type, device type, IP address
  • Cookies: For authentication and preferences

2. How We Use Your Information

We use your information to:

  • Process and fulfill your canvas print orders
  • Generate AI-enhanced images based on your photos and prompts
  • Manage your account and authentication
  • Send order confirmations and shipping notifications
  • Improve our service and customer experience
  • Respond to customer service requests
  • Detect and prevent fraud
  • Comply with legal obligations

3. Your Photos and AI Content

Uploaded Photos: Photos you upload are processed by our AI service (Google Gemini/Imagen) and stored securely in our database. We use these photos solely to generate your canvas prints and provide our service.

AI-Generated Images: Images created through AI transformation are saved to your account so you can review and order them. You retain full ownership of these images.

We Do Not:

  • Share your photos or generated images with third parties (except Google's AI service for processing)
  • Use your content for marketing without explicit permission
  • Train AI models with your personal photos
  • Allow downloads of generated images without purchase

4. Third-Party Services

We use the following third-party services:

  • Supabase: Database and authentication services
  • Stripe: Payment processing (read Stripe's privacy policy)
  • Google Cloud (Gemini/Imagen): AI image generation
  • Vercel: Website hosting
  • Resend: Email delivery

Each service has its own privacy policy. We recommend reviewing them.

5. Data Security

We implement industry-standard security measures to protect your information:

  • SSL/TLS encryption for all data transmission
  • Secure database with row-level security
  • Password hashing and encryption
  • Regular security audits

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct your information
  • Deletion: Request deletion of your account and data
  • Export: Download your order history and generation history
  • Opt-Out: Unsubscribe from marketing emails

To exercise these rights, email us at privacy@generatecanvas.com

7. Data Retention

  • Account Data: Retained until you request deletion
  • Order History: Retained for 7 years for tax and legal purposes
  • Generated Images: Retained in your account unless you delete them
  • Print Files: Retained for 90 days after order completion

8. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect information from children under 13. If you are a parent and believe your child has provided us with personal information, please contact us.

9. Cookies

We use cookies for:

  • Authentication and account security
  • Remembering your preferences
  • Analytics to improve our service

You can control cookies through your browser settings, but some features may not work properly without them.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on our website. Your continued use after changes constitutes acceptance.

11. Contact Us

If you have questions about this Privacy Policy:

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